Terms of Service

Please read completely, acknowledge, and sign before ordering.

Terms of Service

By using We Geaux, LLC. delivery service, you agree to all the terms and conditions of this Usage Agreement ("Usage Agreement"). If you do not agree with any of the terms or conditions contained herein, please do not use We Geaux, LLC. The We Geaux, LLC. reserves the right to change, modify, add, or remove portions of this Usage Agreement or the terms or conditions contained herein at any time. Changes to the agreement will be periodically made and included in a new "Usage Agreement" which will be posted in replacement of the old "Usage Agreement". Your continued use of the following We Geaux, LLC delivery service posting of any changes will mean that you have accepted the changes.

Services

We Geaux, LLC aims to provide you with timely, quality support to make your vacation a success. We Geaux, LLC offers delivery service to Leeville, Fourchon, and Grand Isle, LA. We Geaux, LLC will delivery groceries, household essentials, and hardware/tools to your location.

To use We Geaux, LLC’s service, clients must place order online or via phone at desired store/location in pick-up area. Clients are to put “We Geaux, LLC” as pick-up name on order. Client must pay for order before We Geaux, LLC will pick up and deliver. Once client places grocery order, client will then go to We Geaux, LLC website to choose delivery day and time. Client will pay $75.00 fee through website before delivery. Once items are delivered, client will be responsible for a 10% charge of the purchase amount.

We Geaux, LLC will make every attempt to complete the client’s order in one delivery, but please note large orders may have to be completed in multiple deliveries. Depending on scheduling, access to your home/condo, weather, and traffic, we are unable to guarantee delivery prior to your arrival. However, it is our goal to deliver your order at your designated time.

We Geaux, LLC does not guarantee the quality of goods or services and shall not be held responsible for any damages arising from consumption or use.

Areas of Operation

Areas of delivery include Leeville, Fourchon, Grand Isle, LA.

Areas of pick-up include stores located anywhere from Houma, LA to Golden Meadow, LA.

Payment

Payment of services must be paid for up front by credit card, PayPal or Venmo. We accept Visa and MasterCard. Any rates listed by We Geaux, LLC delivery services are for services rendered directly by the We Geaux, LLC delivery service and do not include charges for merchandise purchased to complete the request.

 

We can provide services to you 24/7; however, We Geaux, LLC delivery service hours are 8:00 A.M. to 6:00 P.M. Monday through Sunday. Clients may choose between delivery times of 8:00 A.M., 1:00 P.M., or 6:00 P.M. Deliveries taking place outside of normal business hours and/or on holidays may be requested but will be subject to additional fees.

Cancellations

Services cancelled with less than 24-hours’ notice, may incur a convenience fee of $50.00, to accommodate necessary scheduling changes and as a result, grocery/merchandise delivery may not be available. Services cancelled without prior notice may result in the full price of service being charged.

Access to Property

If the task requested by the client requires access to a business or residence, arrangements must be made to allow We Geaux, LLC access to the property. If, for any reason We Geaux, LLC cannot gain access, the full charge will be assessed to the client. Clients may choose an option of a key safe to arrange for service access or arranging for key pick up and drop off if the client is not available. If prior access is not provided and client is not present at time of delivery, a $50.00 re-delivery charge may be assessed.

 

Limitations

By agreeing to our terms, you realize that there are inherent limitations to the services we are to provide. We will not make illegal purchases on your behalf or represent you in any unlawful or illegal way. For purchases made on your behalf, We Geaux, LLC nor its employees will be held accountable for returns, refunds, or guarantees on behalf of the products or services you are purchasing. We will take all the precautions necessary to protect your information, but we will not be held responsible, accountable, or liable for any reason whatsoever should your information become exposed or if you are not pleased with the products or services you approved for us to charge on your behalf. We Geaux, LLC is not liable for orders left unpaid at store locations. We Geaux, LLC will also not lie on your behalf for any reason or be involved or responsible for any of your personal, business, financial or other actions. We Geaux, LLC will not honor fraudulent outbound calling, money collections, prank calling or other illegal activities.

 

Time Limitations

Please keep in mind that to better service all our clients we would appreciate your prompt inquiries. We require a minimum of 24-hours to process your bookings and cannot guarantee We Geaux, LLC or any local merchants. Clients may request deliveries within less than 24 hours, but We Geaux, LLC cannot guarantee delivery within that timeframe.

 

Limitation of Liability

In no event will We Geaux, LLC, any of its partners, providers, affiliates, including their respective officers, directors, employees, or representatives, be liable for any indirect, incidental, compensatory, or punitive damages or damages resulting from personal injury, vehicular accidents arising out of the use, inability to use, or the results of use of the service. You agree to indemnify, defend and hold harmless We Geaux LLC, its service providers, and each of their subsidiaries, affiliates, officers, directors, shareholders, beneficiaries, members, partners, employees, consultants, attorneys and agents and their respective successors and assigns, if any, (collectively the "Indemnified Parties") from and against all claims, actions, losses, liabilities, damages, costs and expenses (including, but not limited to, attorneys' fees and costs) arising from or relating to your use of the Services . Recommendations of third-party vendors are at your own risk and We Geaux, LLC shall not be held responsible for any dissatisfaction from any service or merchandise. The decision to use any third-party service vendor is totally your own and is only a recommendation by us and holds no guarantees for satisfaction. Any complaints, refunds, etc. should be directed to the specific vendor and not to We Geaux, LLC. We Geaux, LLC comments and recommendations presented are based on research and opinions collected by We Geaux, LLC and are subject to change at any time. In addition, all responses will be provided based upon reasonable research and efforts on behalf of our staff. We do not recommend utilizing our services for domicile rental, air travel, or rental car services. We use all reasonable efforts to monitor the goods and/or services provided by our service partners, but we cannot accept responsibility for any loss, liability or cost incurred by you because of any acts or omissions of service partners nor can we guarantee the accuracy of information supplied to you by service partners. No guarantees can be given on behalf of any service partners. You shall require seeking compensation for any loss or damage suffered directly from the service partner.

 

We Geaux, LLC holds the right to refuse any business it feels is unsafe and unsuitable for its employees. Notice: All notices to a party shall be in writing and shall be made via e-mail. Notice shall be deemed given 24 hours after an e-mail that is not returned to the sender is sent, or 3 days after deposit in the U.S. mail, to you at the address provided by you upon registration and to We Geaux, LLC at the email address set forth below.

info@wegeaux.com

We Geaux, LLC will from time to time make changes to our terms of use policy as circumstances require. Changes will be effective when they have been posted on We Geaux, LLC website.

Governing Law – Any and all disputes arising from these Terms of Service shall be governed by the State of Louisiana. The User agrees that any such dispute that may arise shall be settled in arbitration in Lafourche Parish, LA 2021, We Geaux, LLC. All rights reserved.